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Engagement

Motivait collaborates with InfoRETAIL to drive growth in the sector

On November 14th, the 3rd Annual “Mass Consumption and Retail” Conference, organized by Revista infoRETAIL was held at the Eurostars Madrid Tower Hotel. The event focused on key trends shaping the future of the sector, including advancements in artificial intelligence and the growing importance of emotional loyalty.

Our participation offered a valuable opportunity to engage with attendees, sharing perspectives on the latest trends and the current state of the retail industry in Spain. Together, we explored strategies to address emerging challenges and discussed the tools available to drive growth and adapt to the evolving behaviors of employees and consumers alike.

Motivait at InfoRetail 2024 Motivait at InfoRetail 2024

Our CEO, Antony Jones, emphasized the critical role of emotional connections in fostering deeper customer engagement and long-term loyalty. He also highlighted the importance of empowering employees by enhancing their motivation, engagement, and performance, while prioritising the retention of top talent—a vital asset for any retail business.

Furthermore, he explored how digital solutions can help brands build value-driven relationships, rooted in emotion and delivered through memorable experiences that amplify brand growth and customer affinity.

We thank Jesús Lozano and the entire InfoRETAIL and Ágora teams for delivering an exceptional event. It provided a great opportunity to exchange ideas and connect with professionals who, like Motivait, are leading the transformation of the sector.

22/11/2024/by Cristina Hernández-Palacián
https://www.motivait.net/wp-content/uploads/2024/11/Inforetail-Motivait-Photos.jpg 1080 1920 Cristina Hernández-Palacián https://www.motivait.net/wp-content/uploads/2022/10/motivait-logo-web-300x113-1.png Cristina Hernández-Palacián2024-11-22 09:37:522024-11-22 09:37:52Motivait collaborates with InfoRETAIL to drive growth in the sector
MOTIVAIT

Meet Motivait: Juanma

With Meet Motivait we want to show what makes us special: our people. Meet Juanma, our Director of Product and Solution Development. Juanma has been an integral member of our company since the beginning, consistently keeping us ahead in technology and design. In his role, he seamlessly coordinates our creative and development teams, fostering the creation of innovative solutions. His colleagues admire him for his intellect, positivity, and unwavering willingness to assist in any capacity.

Name

Juan Manuel Hermoso, but my friends call me Juanma.

Role

Director of Product and Solution Development.

When did you join Motivait?

It’s better to ask, when did Motivait join me? I was part of the founding team and started working at Motivait 6 months before its creation in 2015.

Describe what you do in a few words:

Leading creative and development teams to craft innovative digital solutions for our clients.

What part of your job do you love the most?

The teamwork, the exposure to new technologies, and the creative capacity it allows for development.

What do you like to do outside of work?

I like to cook, and brainstorm new business models.

What is the best career advice you’ve ever received?

If you start a business with friends or family, you must know how to separate your personal relationships from work and never bring work into your personal relationships.

If Juanma’s colleagues could describe him in a few words, they would say:

“Imaginative, down-to-earth, and diplomatic.”

“Foodie, reliable, and you can always find him on a call.”

“Cheerful, committed, and clever.”

 

Get in touch with our team

 

 

10/04/2024/by Patricia Wiggett
https://www.motivait.net/wp-content/uploads/2024/03/Juanma-1.jpg 3009 4513 Patricia Wiggett https://www.motivait.net/wp-content/uploads/2022/10/motivait-logo-web-300x113-1.png Patricia Wiggett2024-04-10 09:22:372024-04-10 10:02:29Meet Motivait: Juanma
Employees, Engagement

The Power of Pre-Boarding

Let’s talk about the often-overlooked period between someone accepting a job offer and the first day in the role: the pre-boarding experience. Here’s why it’s crucial and the tangible benefits it brings to both new hires and organisations:

  • Engaged from the start: Build on the excitement and enthusiasm from the recruitment process and start to build a sense of belonging before they even start their new role.
  • Accelerated ramp-up: Using the time between acceptance of the offer and the start date allows new hires to hit the ground running and shortens the time to productivity.
  • Cultural immersion: Pre-boarding offers an opportunity to introduce new hires to the company’s culture, values, and mission, helping them understand what makes the organisation tick and show how they can start to contribute to its success.
  • Connection with new colleagues: An opportunity to build important and valuable relationships prior to joining can lead to a smoother integration into the team.
  • Reduced stress and uncertainty: Reinforce the new hire’s decision to join and help alleviate any doubts by providing a clear narrative for them as they prepare for their first day.
  • Retention and Loyalty: It makes new hires feel valued and appreciated. This early investment in their success can optimise loyalty, commitment and retention.
  • Brand enhancement: A positive pre-boarding experience contributes to a strong employer brand, which is crucial for attracting, engaging, and retaining talent.

By recognising the importance of the pre-boarding experience and leveraging it to its full potential, organisations can set new hires up for success quickly, minimise the risk of early attrition, drive engagement, enhance their brand and achieve greater organisational success.

If you are looking for creative and effective ways to build an exceptional pre-boarding experience then here at Motivait, we can help.

We design, develop and deliver digital experiences to enhance employee knowledge, connections and engagement.

TALK TO US

 

 

03/04/2024/by Patricia Wiggett
https://www.motivait.net/wp-content/uploads/2024/04/Motivait-Pre-Onboarding.jpg 1335 2000 Patricia Wiggett https://www.motivait.net/wp-content/uploads/2022/10/motivait-logo-web-300x113-1.png Patricia Wiggett2024-04-03 11:07:332024-04-03 11:08:46The Power of Pre-Boarding
MOTIVAIT

Meet Motivait: Lara

Behind each of our engagement solutions is a team that brings your ideas to life through design, communication and technology. Meet Lara, our Director of Client Services & Consulting. Lara joined us in 2017 and has been bringing client ideas to life ever since! She always seems to be in the thick of things, juggling multiple calls and tasks like a pro. She is supportive, dedicated and our go-to colleague for adding the perfect dose of humor to any situation.

Name

Lara Jones

Role

Director of Client Services & Consulting  ​

When did you join Motivait?

7 years ago

Describe what you do in 5 words:

Bringing client ideas to life!

What part of your job do you love the most?

It’s always amazing seeing all the hard work conceptualising, ideating and fine tuning finally come to fruition for the client when their solution goes out into the world exactly how they’d hoped. I also feel incredibly lucky to be able to work with such a brilliant team of talented, lovely people who make all of that possible.  ​

What do you like to do outside of work?

Travelling, cooking, reading. Catastrophising about things beyond my control. ​

What is the best career advice you’ve ever received?

At the end of the day, I think it’s important to keep in mind that business is all about people. Work is done by people, companies are built by people, partnerships are formed by people, so I really feel it’s important to always try to proceed with empathy and understanding in all aspects of what you do. Then, a good life lesson overall is that “you can’t serve from an empty cup”. ​

If Lara’s colleagues could describe her in a few words, they would say:

Colleague 1: “Compassionate, dedicated and hilarious”

Colleague 2: “Indefatigable, welcoming and adaptable”

Colleague 3: “Supportive, problem solver, GIF finder”

 

Get in touch with our team

 

 

14/03/2024/by Patricia Wiggett
https://www.motivait.net/wp-content/uploads/2024/03/Lara-Meet-Motivait-copia.jpg 2731 3824 Patricia Wiggett https://www.motivait.net/wp-content/uploads/2022/10/motivait-logo-web-300x113-1.png Patricia Wiggett2024-03-14 10:40:582024-03-14 10:40:58Meet Motivait: Lara
Employees, Engagement

Unlocking Success: Enhancing your new hire onboarding

It’s not just a nice to have – it’s a crucial first step towards success. Here’s why enhancing your onboarding experience for new hires matters more than ever.  

  • Setting the Scene: Providing the foundation for their journey within your organisation and re-enforcing their decision to join. 
  • Accelerating Integration: Immersing them into your company culture, processes, and team dynamics reducing time to productivity and improving their feeling of belonging.  
  • Making it personal: A relevant, personalised experience making them feel special and important and showing that your company really cares about them.   
  • Equipping them for early impact: By providing the necessary tools, resources, training and support, you can empower them quickly to focus on the business goals.  
  • Retention: A positive onboarding experience is more likely to help them feel engaged and loyal to the organisation, reducing the risk of early attrition.   
  • Making connections: It isn’t just about what you know -it’s about fostering relationships in the business encouraging team building, knowledge sharing and collaboration.  
  • Brand development: They will tell their friends, family, contacts and ex-colleagues developing the company’s brand in the market and making it easier to hire.    

 Don’t underestimate the power and value of the onboarding experience. It really can make a difference.

We design, develop and deliver digital experiences to enhance employee knowledge, connections and engagement.

TALK TO US

 

 

12/03/2024/by Patricia Wiggett
https://www.motivait.net/wp-content/uploads/2024/03/iStock_81536515_XXLARGE.jpg 3283 4924 Patricia Wiggett https://www.motivait.net/wp-content/uploads/2022/10/motivait-logo-web-300x113-1.png Patricia Wiggett2024-03-12 08:38:572024-03-12 08:38:57Unlocking Success: Enhancing your new hire onboarding
MOTIVAIT

Meet Motivait: Will

With Meet Motivait we want to show what makes us special: our people. Meet Will, one of our Front-End Software Developers. Beyond the realms of coding, Will immerses himself in a world of books, particularly science fiction, and enjoys both writing and playing tabletop games with friends. His colleagues describe him as attentive, kind, and super stylish.

Name

Will Kent

Role

​Front-End Software Developer​

When did you join Motivait?

October 2023

Describe what you do in 5 words:

Solve problems across different projects

What part of your job do you love the most?

The part of my job I love the most are the people! Everyone is extremely friendly, collaborative, and knowledgeable. There is never a dull day! I have learned so much in my short time here, and eagerly look forward to my future at Motivait.

What do you like to do outside of work?

I love reading (especially science-fiction), writing, and playing tabletop games with my friends. If we’re not huddled around a game of Catan or Ticket to Ride, then we‘re probably playing Dungeons & Dragons!

What is the best career advice you’ve ever received?

Luck is what happens when preparation meets opportunity.

If Will’s colleagues could describe him in a few words, they would say:

Colleague 1: “Attentive, willing to learn and book crazy!’

Colleague 2: “Kind, helpful and intelligent”

Colleague 3: “Super stylish, scary smart”

 

Get in touch with our team

 

 

28/11/2023/by Patricia Wiggett
https://www.motivait.net/wp-content/uploads/2023/11/Will.jpg 3437 4812 Patricia Wiggett https://www.motivait.net/wp-content/uploads/2022/10/motivait-logo-web-300x113-1.png Patricia Wiggett2023-11-28 11:26:542024-02-27 10:42:09Meet Motivait: Will
MOTIVAIT

Meet Motivait: Patricia

With Meet Motivait we want to show what makes us special: our people. Meet Patricia, our Marketing and Demand Generation Consultant. She is responsible for our content and campaign creations, social media management and driving demand generation. Her colleagues describe her as passionate, dedicated and organized. 

Name

Patricia Wiggett

Role

​Marketing and Demand Generation Consultant ​

When did you join Motivait?

October 2021

Describe what you do in a couple of words:

Content, Social Media, Campaigns, and Demand Generation.

What part of your job do you love the most?

What I enjoy the most is the collaborative atmosphere among different departments. Communication flows naturally and transparently. This not only makes our work dynamic but also allows us to be creative in our projects.

What do you like to do outside of work?

I love playing padel, exploring culinary spots in the city and travelling to new places.

What is the best career advice you’ve ever received?

Proactivity is the best path to progress. Don’t wait for opportunities, create them.

If Patricia’s colleagues could describe her in only 3 words, they would say:

Colleague 1: “Passionate, committed, organized”

Colleague 2:  “Sharp, open-minded, and collaborative”

Colleague 3: “Friendly, attentive, trustworthy”

 

 

Get in touch with our team

 

07/11/2023/by Patricia Wiggett
https://www.motivait.net/wp-content/uploads/2023/10/Me-and-Moti.jpg 931 1396 Patricia Wiggett https://www.motivait.net/wp-content/uploads/2022/10/motivait-logo-web-300x113-1.png Patricia Wiggett2023-11-07 10:01:292023-11-07 10:01:29Meet Motivait: Patricia
Customer Engagement, Engagement, Loyalty

Modern Love Loyalty: Beyond a Loyalty Programme

Is your company’s loyalty program still effective? Are you keeping up with the changing expectations of your customers? Our habits have shifted, and so have the needs and preferences guiding our affinity towards a particular brand. It’s no longer merely about conducting transactions; now, we must cultivate profound and meaningful connections with our customers, based in trust, understanding, and value. Customers are no longer satisfied with mere products; they crave experiences that not only resolve their issues or meet their needs but also resonate with their personal values.

Genuine loyalty entails a thorough understanding of our customers—comprehending their desires, tastes, and trends. It means being attuned to their interests, sharing our values, and making them an integral part of our narrative. By establishing this emotional and personal connection, we forge bonds that extend far beyond a simple transaction.

Thanks to technology, we now have the ability to comprehend our customers in ways previously unimaginable. By identifying purchasing patterns, offering real-time relevant promotions, and crafting personalised deals, we can make our customers feel unique and valued. Smart customisation is the key in creating excellent experiences that genuinely matter.

At Motivait, our pursuit extends beyond mere customer loyalty; it’s an ongoing journey. We firmly believe in building enduring relationships, where every interaction holds significance, and every relationship possesses profound value. We strive to fulfil the desires of our clients’ customers, ensuring that their consumers not only fall in love with their brand but that this affection endures over time.

 

Are you looking to enhance the ways customers connect with your brand?

We are experts in innovative Customer Engagement & Loyalty – with over 40 million active users across more than 50 countries enjoying our digital solutions. Explore what we could do for you.

CONTACT US

 

 

30/10/2023/by Patricia Wiggett
https://www.motivait.net/wp-content/uploads/2023/10/AdobeStock_93890202.jpeg 3973 5686 Patricia Wiggett https://www.motivait.net/wp-content/uploads/2022/10/motivait-logo-web-300x113-1.png Patricia Wiggett2023-10-30 11:11:492024-04-01 09:44:52Modern Love Loyalty: Beyond a Loyalty Programme
Employees, Engagement, Gamification, Learning & Development

Unlocking the Power of Employee Development: Potential Challenges and Solutions

In our previous blog ‘Unlocking the Power of Employee Development: Strategies for Success’ we looked at the importance of learning and development programmes in organisations for improving employee engagement, retention and productivity. However, the reality is, many organisations don’t provide the right tools or opportunities either because it feels hard to know where or how to begin, or because it falls low down on the priority list. According to the CIPD only 29% organisations claimed to have a clear learning and development plan for their employees.

This lack of investment in employee development can have a significant impact on contentment throughout organisations. Sustainable employee engagement isn’t fostered through just one area, and there is evidence to support that employees prefer genuine gestures that speak to how their company wants to invest in improving their working experiences, rather than one-off adrenaline hits such as after work drinks or free tacos. A recent survey indicates that 58% of employees say that professional development contributes to their job satisfaction, meaning it is a crucial factor in supporting and retaining top talent.

To address this issue effectively, it is first important to understand and tackle the common obstacles that companies frequently face when investing in employee learning and development.

Overcoming common obstacles 

 

  • Leadership Support and Alignment: Gaining buy-in and support from top-level management is vital for successful employee development. Leaders should actively understand, promote and participate in learning initiatives, aligning them with the organisation’s strategic goals. Educating managers on the value of employee development, integrating it with talent management strategies, and regularly communicating success stories demonstrate the impact and generate support.  
  • Cost and Measurement: Optimising employee development on a large scale requires exploring options like e-learning platforms and virtual training programmes. But how do you build a case for budgeting for digital learning solutions? Establishing clear metrics, such as pre and post assessments and performance indicators, is crucial for measuring impact and value. Linking tangible learning to business objectives is essential to show evidence of the return on investment (ROI) of employee development. Well-equipped employees perform more confidently and well-informed employees understand the direction the business needs to go in.   
  • Time Constraints: To incorporate learning and development activities into employees’ regular work schedules, it is essential to empower employees to feel comfortable allocating or dedicating time to upskill or go through materials. Prioritising and integrating learning as part of employees’ performance objectives emphasises the importance of ongoing development, and also that the organisation understands that learning is part of the working day – not an additional responsibility. Offering flexible learning options, such as self-paced online courses, can also enable employees to learn at their own convenience without added pressure. 
  • Overcoming Resistance and Driving Change: Clear explanations of the benefits, addressing concerns through open communication, and providing training and support to familiarise employees with new learning methods or technologies can help alleviate resistance. Involving employees in the design and implementation of learning programmes increases engagement and acceptance.  
  • Lack of Resources and Infrastructure: Insufficient resources and infrastructure can pose a challenge to effective employee development. Organisations need to provide access to appropriate tools, technologies and learning resources. This includes investing in learning management systems, online libraries and relevant training materials. Allocating sufficient budget and resources to support employee development initiatives is crucial for overcoming this obstacle.  
  • Creating the desire for people to “want to” learn: Intrinsic motivation is the driving force that comes from within an individual. Mastery, as an intrinsic motivator, taps into the human desire for self-improvement, growth, and the satisfaction of personal achievement. It transcends external rewards and recognition, acting as a powerful force that drives individuals to pursue excellence for the sake of the journey itself. Organisations that understand the potency of mastery as an intrinsic motivator can harness this drive to foster a culture of continuous learning and achievement, ultimately leading to higher engagement, innovation, and personal fulfilment among their employees. 
  • Personalised learning paths: Effective learning programmes are not one-size-fits-all solutions. They are dynamic and personalized experiences that cater to the unique needs and motivations of individual learners. By understanding these factors, organisations can create learning environments that foster engagement, motivation, and effective knowledge and skills acquisition that can be utilised in work. Personalised learning needs to be a cornerstone of modern education and learning, ensuring that employees receive the support and resources they need to improve, develop, contribute and grow. 

 

Investing for Success in a Digital Era 

Investing in employee development is not just a strategic business decision; it’s an imperative and a commitment to the growth and success of individual employees. By embracing digitalisation, harnessing the power of AI and effectively using technology, organisations can create a culture of continuous learning, stay competitive, and position themselves as employers of choice. Digital learning has a huge part to play and organisations that prioritise and invest in their employees’ growth will benefit from highly skilled, motivated, committed, adaptable and performing individuals and teams delivering great business results.  

By proactively addressing these challenges, organisations can maximise the potential of their employees resulting in increased job satisfaction, improved retention rates and a skilled and engaged workforce delivering benefit to the business. Investing in employee development is a powerful driver for organisational success, fostering a culture of learning and growth that propels both individuals and the company forward.  

To explore how our solutions can enhance your learning and development initiatives, visit our website and embark on a journey of unlocking your employees’ potential.

 

20/09/2023/by Bill Paris
https://www.motivait.net/wp-content/uploads/2023/07/Option-2.jpg 3293 4935 Bill Paris https://www.motivait.net/wp-content/uploads/2022/10/motivait-logo-web-300x113-1.png Bill Paris2023-09-20 09:41:562023-09-20 09:41:56Unlocking the Power of Employee Development: Potential Challenges and Solutions
MOTIVAIT

Meet Motivait: Samir

Behind each of our engagement solutions is a team that brings your ideas to life through design, communication and technology. Meet Samir, our Client Support & Operations Technician, who joined Motivait in March 2023. Among other responsibilities, he is responsible for identifying, documenting and resolving internal and customer difficulties and issues, as well as recognizing potential improvements to maximise operational performance. In his spare time he enjoys playing guitar,  skateboarding and reading. 

Name

Samir García

Role

​Client Support & Operations Technician​

When did you join Motivait?

March 21st 2023

Describe what you do in a couple of words:

Implement, automate and monitor.

What part of your job do you love the most?

I really like the relationship between between the development team and operations team! It’s great how there is a fluid collaboration that leads to rapid learning. Every day is a different and exciting feeling.

What do you like to do outside work?

I am passionate about music and love to play the guitar, explore different techniques and record my own music. This helps me to express my creativity and continually improve.

What is the best career advice you’ve ever received?

Keep learning and looking for new challenges.

If Samir’s colleagues could describe him in only 3 words, they would say:

Colleague 1: «Fun, outgoing and cheerful».

Colleague 2: «Resourceful, enthusiastic and hardworking».

Colleague 3: «Fun, open-minded and solution-oriented».

 

Get in touch with our team

 

20/07/2023/by Patricia Wiggett
https://www.motivait.net/wp-content/uploads/2023/07/MicrosoftTeams-image-19.jpg 2856 4284 Patricia Wiggett https://www.motivait.net/wp-content/uploads/2022/10/motivait-logo-web-300x113-1.png Patricia Wiggett2023-07-20 08:34:122023-07-20 09:01:53Meet Motivait: Samir
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The Core 5.22
Newcastle Helix
Bath Lane
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