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The last few months have opened the public’s eyes to vulnerabilities in the care system more than ever before. Groups and communities have been isolated, while those trying to protect them have had increased pressure and responsibility, with little or no enhanced approaches to help. There is a real need to rebuild care and connection, utilising the tools and innovation we often apply to other sectors of society.

What should the next generation of care look like? Where could we go from here for cross-collaboration between communities and areas of expertise? Can similar approaches and an understanding of users be applied in a preventative way? And how can we innovatively introduce technology in everyday interactions to improve quality of life?

In our virtual lecture with Newcastle University Open Lab, the team walk through a solution focussed on streamlining and reimagining working processes with compassion. We examine the development journey, through the lens of a real care shift, as an example of how technology, UX design, and empathy can come together to create insightful tools that empower users and promote quality care.

The first step of many towards addressing the structural, resourcing, societal and emotive challenges at the heart of an aging population. 

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Building Tools, Tasks, Teams and Trust

For many of us, recent events have challenged our concept of collaboration, connectivity and life in general. Remote teams have been forced to juggle integrating work and personal needs, while organisations have had to respond to a chain of complicated business conditions and challenges. The future seems to offer no clarity. A key question on the minds of employers now is how can they continue to keep a workforce engaged in times of such uncertainty. Any organisation’s greatest asset, engaged employees feel empowered and inspired to perform to the best of their abilities, deliver excellent customer experiences and achieve organisational goals.

At a time when many organisations are having to quickly re-evaluate strategies, resources and culture as well as develop new policies and approaches; there is an opportunity to creatively enable employee engagement.

Our latest webinar explores how we can build participation, motivation and commitment in a workforce with evolving perspectives, needs and values. The team look at how elements of game thinking and motivational theory can be used to maintain and increase engagement, and how this can then be embedded in HR best practices in order to make a real difference in the workplace when people may feel disconnected, disrupted, unfulfilled, and uncertain of the future.

 

Events of late created a “forced trial” of remote working for many companies, shifting the way we all think about collaboration and teamwork. In this webinar we look at how motivational theory can be used to maintain and increase engagement across businesses during such unprecedented times, where people feel disconnected, disrupted, unfulfilled, and uncertain of the future.

Tech solutions are not enough, especially in isolation. They need to have people’s needs at their core. In the session below we explored how understanding this can improve communication, productivity and overall engagement across teams and businesses.

For more background reading on the subject, check out our post on remote work and RAMP