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Lara Jones

About Lara Jones

This author has yet to write their bio.
Meanwhile lets just say that we are proud Lara Jones contributed a whooping 91 entries.

Entries by Lara Jones

Engagement, Gamification

Why Gamification?

Before answering the question of “Why Gamification”, it probably makes sense to wrap our heads around “What is Gamification?” for this discussion. If you look around, you will find several different definitions. From a non-academic perspective, the most useful way to define gamification is “The use of games or game-like experiences to increase motivation and […]

25/10/2018 by Lara Jones
Employees, Engagement, Gamification

Employee Engagement: The Pool Table Paradox

 Happy employees drinking chai lattes, playing pool and table tennis, being creative and brilliant. That is the vision some have come to imagine is the ideal work environment. We have all seen the pictures from companies like Google, with chilled out developers working in converted phone boxes and sliding down the helter-skelter to their next […]

03/10/2018 by Lara Jones
Customer, Engagement

Customer Loyalty: What next?

As digital continues to become the norm, retailers with “traditional” card based, point collection loyalty schemes are feeling the push to evolve. In a world where people carry a supercomputer with them at all times, the idea of a plastic card in your wallet can feel dated. Looking at the recent changes in the market, […]

22/05/2018 by Lara Jones
Behavioural Design, Engagement, MOTIVAIT

Intervention Engagement vs Effectiveness

It’s been a month now since the UCL Centre for Behaviour Change 2018 conference “Going Digital & Beyond” and I have been reflecting on a key theme that struck me as being so important and relevant in the work I do at Motivait. Mostly, it is the idea that intervention effectiveness and engagement have distinctly […]

03/04/2018 by Lara Jones
Customer

Loyalty: The Next Generation

Everyone seems to have a loyalty scheme these days, from local sandwich shops to global retailers. Just look in your wallet or your purse and count how many loyalty cards you have in there! Research by Nielsen for their Global Retail Loyalty Sentiment report showed in the UK 89% of people say they have a […]

19/03/2018 by Lara Jones
Citizens, Engagement, Motivation

Take Me There: Exploring the Experience Economy

A friend made fun of me recently as we looked at booking a weekend away. Within seconds of us deciding on a city, I’d started ‘the list’. “Remember to schedule in ‘have fun’ somewhere between 11am and 11pm” they texted. “The list” is where I- you guessed it- list out the key things to see, […]

12/12/2017 by Lara Jones
Employees, Engagement, Gamification

The Importance of Being Onboarded

Onboarding is nothing new. If you have worked at any medium or large company you are likely to have been through it, but it was probably called induction. For many, it is a few days of icebreakers and PowerPoint slides explaining the company in more detail, various important departments and other information needed to get […]

05/12/2017 by Lara Jones
Customer, MOTIVAIT

GDPR: Strengthening Customer Relationships

What, Who and Why? Coming to a cinema near you, 25th May 2018, the General Data Protection Regulation (GDPR) is the EU’s new addition to its current Data Protection rules. It has been designed to put people back in control of their data, creating a shift of power from the organisation to the individual (a […]

14/09/2017 by Lara Jones
Employees, Gamification, MOTIVAIT

The Mystery of Millennials

Early in my career I was working for a college as a learning technologist. This meant that I would help teachers design learning materials to put on to the learning management system. It was great fun and gave me the opportunity to work closely with the teachers and the students. We were a further education […]

23/05/2017 by Lara Jones
Gamification, Learning, MOTIVAIT

Gamification and Games Based Learning

Play and games have been associated with formal learning since the times of Plato in ancient Greece. Today we can see an increasing trend towards the use of games and game-like experiences within education, both of children and adults. For the most part, these experiences come in two flavours. The first is that of Games […]

11/05/2017 by Lara Jones
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