Behind each of our engagement solutions is a team that brings your ideas to life through design, communication and technology. Meet Daniela! One of our great Customer Support and Operations Engineers. She’s a very decisive person and is described as “brilliant” by her colleagues. Daniela ensures that automated processes and issues are handled correctly.
Name
Daniela Roberto Fuentes
Role
Customer Support and Operations Engineer.
When did you join Motivait?
I started working at Motivait on 14 November 2016.
Describe what you do in under 5 words
I solve customer problems.
What part of your job do you love the most?
In terms of the company I love the communication between departments, the idea that everyone in the company knows what everyone else is doing makes you feel included. In my day-to-day work I like the problem solving, the investigation process we go through when we have an incident or a new request.
What do you like to do outside of work?
Running! I usually go out in the city and look at buildings, restaurants and new things while I’m running. I try to make a mental note of the interesting places I find and then visit them with friends.
What is the best career advice you’ve ever received?
Face incidents without preconceived ideas.
If Daniela’s colleagues could describe her in only 3 words, they would say:
Colleague 1: “Upbeat, enthusiastic, inspirational”
Colleague 2: “Proactive, detailed, team-player!”
Colleague 3: “Perceptive, patient, brilliant”
