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Motivait at the Retail Masters Summit to Highlight the Importance of Loyalty and Engagement

Madrid, 20th May 2024

Motivait, a leading company in digital engagement solutions, participated in the 1st Edition of the Retail Masters Summit, which brought together hundreds of executives from the retail sector in Europe and Latin America.

Drawing on their experience in creating, enhancing, and strengthening engagement, Motivait took part in the “Employee Experience” roundtable, moderated by Silvia López Arquero from FullSpace and Antony Jones, CEO of Motivait. The panel featured Lola Barceló, Chief People Officer at IskayPet, François Rouzé, HR Director at Grupo ADEO, and Eva María Figueroa, HR Director at Kyowa Farma. The discussion focused on the employee journey, employee motivation, and creating an attractive brand image for talent. Additionally, it emphasised the importance of creating a customer- and employee-centered culture, value-based leadership, best practices for improving well-being, and the employee voice as a key component in an organisation.

According to Antony Jones, “this event brings together all verticals and decision-makers from strategic functional areas of the industry, offering a unique opportunity for retailers to learn about sector developments to strengthen and grow their business and make future-proof decisions. We develop solutions that help organisations enhance loyalty among both employees and customers. By ensuring excellence in the employee experience, engaged employees will, in turn, deliver excellence in the customer experience.”

Recognising the importance of the human factor and emotions, digital engagement solutions must provide impactful, valuable, and user-oriented experiences. In the employee context, these solutions help optimise time, resources, and costs to foster a sense of belonging, progress, and achievement from day one. Similarly, in the case of loyalty, the goal is to attract, increase, and retain through personalisation, relevance, and insight, offering an omnichannel experience to create brand ambassadors.

About Motivait

Motivait designs, develops, and manages digital loyalty and motivation solutions aimed at strengthening and improving engagement. Their mission is to enhance the interest and participation of individuals and help brands connect with their customers, organisations with their employees, communities with their citizens, and students with their learning. With offices in Madrid and Newcastle, they manage over 80 million interactions per year, with peaks of more than 500,000 in a single day. As a provider of secure solutions, they hold ISO 27001 certification, and their solutions are used in over 50 countries by 40 million active users.

For more information: press@motivait.net

22/05/2024/by Patricia Wiggett
https://www.motivait.net/wp-content/uploads/2024/05/9a20c99c-fe52-45b3-99ef-b068f7be766c.jpg 1200 1600 Patricia Wiggett https://www.motivait.net/wp-content/uploads/2022/10/motivait-logo-web-300x113-1.png Patricia Wiggett2024-05-22 15:41:482024-05-23 07:46:36Motivait at the Retail Masters Summit to Highlight the Importance of Loyalty and Engagement
Press releases

Digital Health Hub for the North East and North Cumbria (NENC)

Newcastle, 15th June 2023

Motivait, the European supplier of Digital Engagement Solutions, is delighted to have supported and be part of the consortium for this Digital Health Hub which aims to better understand how to address health inequalities, promote proactive health monitoring, patient-involved care, and positive ageing.

The Northern Health Futures (NortHFutures) Digital Health Hub, led by Newcastle University, includes collaboration between six regional universities and seven NHS Trusts within the Integrated Care System (ICS) for the North East and North Cumbria. NortHFutures is one of five Digital Health Hubs funded across the UK as part of an £16.5m EPSRC pilot scheme.

Antony Jones, Motivait’s CEO, welcomed the announcement and commented: “As a Newcastle headquartered organisation, we are committed to developing Civic and Community Engagement Solutions here in the North East. Motivait is passionate about contributing to the development of our Region, but as a proven provider of Digital Solutions to over 40 million active users across 50 countries, we are also able to offer our experience in terms of scale, security and associated capabilities. From the outset, we recognised the synergistic opportunities and potential that this Digital Health Hub and our own placemaking digital solutions had to offer”.

The EPSRC-funded NortHFutures hub aims to create a world-leading healthcare technology (health-tech) research and innovation ecosystem that addresses health and social inequalities in the region by supporting inclusive digital skills training and sharing, responsible health-tech design and development, networking, and entrepreneurship.

The Hub combines the complementary strengths and resources of over 50 partners including six universities – Newcastle, Cumbria, Durham, Northumbria, Sunderland, and Teesside; seven NHS Trusts; regional, national and global industry partners; health and care providers; local authorities; innovation accelerators together with voluntary, community, and social enterprise sector organisations. Through an integrated, regional approach uniting this consortium for the first time, the aspiration is for NortHFutures to establish global leadership in Digital Health.

For further information: press@motivait.net

15/06/2023/by Patricia Wiggett
https://www.motivait.net/wp-content/uploads/2023/06/MicrosoftTeams-image-14.png 854 1280 Patricia Wiggett https://www.motivait.net/wp-content/uploads/2022/10/motivait-logo-web-300x113-1.png Patricia Wiggett2023-06-15 09:30:582023-06-15 09:31:42Digital Health Hub for the North East and North Cumbria (NENC)

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