Rather than viewing engagement as an HR-led initiative, forward-thinking leaders recognise it as a strategic business enabler, one that directly impacts productivity, retention and overall performance. Great leaders set the tone through their own behaviours, modelling the values, attitudes, and standards they expect from their teams.
By prioritising engagement as a long-term investment rather than a discretionary cost, they demonstrate its importance in driving business success. This means actively fostering open communication, recognising contributions and creating opportunities for growth. Crucially, leaders who embed engagement into the fabric of their organisation, not as a 'nice to have' but as a core business priority, unlock higher levels of discretionary effort, innovation, and loyalty from their people.
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