{"id":18988,"date":"2023-06-30T09:00:21","date_gmt":"2023-06-30T08:00:21","guid":{"rendered":"https:\/\/www.motivait.net\/?page_id=18988"},"modified":"2026-07-01T11:40:09","modified_gmt":"2026-07-01T10:40:09","slug":"client-support-operations-technician","status":"publish","type":"page","link":"https:\/\/www.motivait.net\/es\/trabaja-con-nosotros\/client-support-operations-technician\/","title":{"rendered":"Client Support & Operations Technician"},"content":{"rendered":"<\/div><\/div><\/div><\/div><\/div>
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Client Support &<\/span> Operations Technician <\/h1>

Para nuestra oficina de Madrid<\/p>\n<\/div>

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\u2190 Volver a Carreras Profesionales<\/a><\/h6>\n<\/div><\/section>
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Client Support & Operations Technician<\/u><\/strong> (based in Madrid, Spain)<\/p>\n

Motivait is an international company that designs, develops and operates Digital Solutions across Europe. Our talented team is made up of innovative, creative and diverse professionals with a shared passion around user engagement and who love working together to provide solutions that make a real difference for our clients. Since starting out just ten years ago, our solutions are now used globally by more than 50 million users, and we process in excess of 300 million interactions a year.<\/p>\n

Our innovative, secure and high-performance solutions blend Consulting, Creative & UX\/UI Design, Gamification, Communications and Technology to help clients solve their engagement challenges. Whilst each of our clients may appear different, they all face a common challenge \u2013 achieving tangible results through sustainable behaviours whether that be through customer loyalty programmes, employee onboarding experiences, student business simulations or audience and membership engagement solutions.<\/p>\n

We are looking for talented Client Support & Operations Technician<\/strong> with with a good understanding of core technical concepts and outstanding customer-facing skills to join our European Client Support & Operations team. If you love the idea of combining your technical knowledge, analytical capabilities and communications skills, to ensure that our clients always have an excellent experience, this could be the role for you!<\/p>\n

\u201cWe look for authentic team players who can both contribute and listen to different perspectives, whilst delivering technical excellence, careful attention to detail and outstanding customer support. Our clients trust us to deliver solutions that are innovative, secure and dependable which means we are always trying to get better at what we do, individually and collectively. We try and live out a flat hierarchy, leave egos behind and create a working environment where we can rely on each other to collaborate and contribute to our maximum<\/em>\u201d.<\/p>\n

This is a full-time position (40 hours a week) working flexible shifts that are typically scheduled between 09.00 and 23.00 hours. Operating with a hybrid working model, the roles will be based at our offices in Madrid, Spain, but will work with clients and colleagues from across Europe with responsibilities that include:<\/p>\n